Office of Health Care Advocate seeking attorney

The state Office of Health Care Advocate is hiring a staff attorney. OHA is an incredible resource for CT consumers struggling to access care from their insurer. OHA assists individuals, but also collects those experiences and makes recommendations for legislative and executive policy changes as needed. The position requires experience with health insurance or health care and at least two years of practice. Applications are due by Nov. 4th.

Webinar: State employee plan new health enhancement program

Join Kate McEvoy, Assistant Comptroller/Policy Director of the CT Office of State Comptroller, to hear about the goals for the new Health Enhancement Program and how it works for state employees. Kate’s webinar will be Wed. November 9th at 10:30am. To register, click here.

Small businesses know health insurance exchange is a jobs issue

In a CT News Junkie opinion piece, Kevin Galvin of Small Business for a Healthy CT, wrote -- When asked to identify their biggest challenges, small business owners in Connecticut and across the country have said that one of the greatest is the prohibitively high cost of providing health insurance. CT cannot become a business-friendly state without addressing the difficulty of insuring workers. He also notes that the insurer-dominated CT Health Insurance Exchange Board does not inspire confidence. He calls for the addition of consumer and small business representatives to that Board, as does proposed federal regulation. He calls on the Governor and General Assembly to include those representatives in the upcoming jobs bill and special session.
Ellen Andrews

Health Insurance Exchange CEO job description out

CT’s health insurance exchange is moving very quickly to hire a CEO. The job description includes good language about consumer education and policy background. It mentions management skills but does not mention familiarity with active purchasing on behalf of consumers. Applications are due by Nov. 9th. The Board will choose three finalists but the Governor chooses the CEO from that list. Board membership has been criticized for having no consumer representatives and including three members with strong ties to the insurance industry.
Ellen Andrews

OHA Recovers $2.9 Million for Consumers in Third Quarter 2011

The state Office of Health Care Advocate has recovered for consumers $2.9 million in the third quarter of 2011 and $9.3 million thus far in calendar year 2011. The case load this year is expected to be double last year’s number. Through public outreach, their website and a toll-free assistance line, OHA helps patients who have been denied services or payment for services by insurers, private and public. OHA prepares cases for consumers and can appear in-person for appeals. The office also identifies trends and challenges in CT’s health insurance system keeping people from getting the care they need and advocates with policymakers to fix those policies for all state residents. OHA was created in 1999 as part of CT’s managed care reform law.
Ellen Andrews

Anthem piloting plan that shares savings with consumers

In a national pilot program that includes two self-insured employer groups in CT, Anthem is giving rebates to consumers who choose lower cost providers for their care. Rebates can reach up to $250 in CT (up to $1,000 elsewhere in the US) for each procedure. The company claims that only “common, elective medical procedures and diagnostic tests” are included in the program but clinical experts dispute that. The CT State Medical Society is concerned because the rebate is based solely on cost and does not integrate quality ratings. A large employer collaboration in Maine has had great success incorporating both cost and quality into consumer incentives.
Ellen Andrews

New CT Insurer report card online

The CT Insurance Dept. has published the 2011 insurer report card. The report card compares HMO and indemnity plans’ performance across dozens of quality measures including prenatal care in the first trimester, adult access to care, cancer screenings, childhood immunizations and controlling high blood pressure. The report includes statistics on plan enrollment, number of participating providers by county, and utilization review stats for each plan. The report card is an incredibly useful tool for anyone making choices about health plans but also includes consumer assistance contact information for each plan.
Ellen Andrews