We also heard about an important ICU innovation that is
re-engineering how multiple machines communicate with an EMR to save providers’
time, reduce measurement errors, and improve patient safety. Most machines in
the ICU (in health care in general) do not communicate – they are made by
different venders with no incentive to make them work together. One speaker
compared this to Boeing who employ hundreds of independent venders to make
parts that Boeing assembles into planes, but not requiring that the company
that makes the landing gear ensure that the system can communicate with the dashboards
the pilots see so they can know if the wheels are up or down. Hopkins has
re-engineered their ICUs so that devices communicate hourly with the EMR and a
dashboard lets providers know if care is appropriate. The system also includes
a patient/family portal allowing them to see the quality of care, and to enter
information important to them, including their goals for care.
The final speaker described Hopkins’ CMMI Innovation Award
program which is identifying high utilizers of care in East Baltimore, a very
low income, high health need community, and creating health neighborhoods on
steroids to coordinate care, address social needs, and keep people healthy.