Last week’s CSSG/ERC health committee webinar highlighted
just a few of the benefits of the collaboration between CT and MD’s state
health insurance exchanges. Peter VanLoon, of AccessHealthCT, and Subramanian
Muniasamy of the Maryland Health Benefit Exchange, described how sharing
resources and lessons between their states has helped both exchanges improve
over the last two years. Well beyond technical assistance, collaboration also
touched on contracting out services (and what not to contract out), outreach,
Medicaid integration, and customer service among other issues. Click here for a replay of the webinar.
