Evidence is growing that we cannot fix our health care system without addressing the needs of the small number of patients with very complex and costly health problems. Connecticut can learn from other programs across the US as we build reforms for our state and our Medicaid program. On this week’s webinar we heard from Clemons Hong, MD, MPH; in addition to coordinating complex care management programs on the ground, Dr. Hong has written extensively about lessons learned across the country. Dr. Hong outlined how to identify and engage high-need patients, find opportunities for improvement and how to intervene effectively. The webinar includes policy and implementation best practices from similar programs across the US. Click here for slides, video and links to articles from the webinar.