Thursday, January 9, 2014

Navigators and assisters conference highlights challenges and solutions

Today’s AccessHealthCT conference for outreach workers focused on tools for engaging CT’s uninsured.  In addition to public officials and foundation supporters, the conference included helpful wisdom from navigators in the field. Speakers shared real world challenges (technology, coordination, information gaps), but also solutions and best practices (flyers in energy assistance letters and food bank bags, connecting with community groups). Afternoon workshops focus on outreach to hard-to-reach populations and technical help with the website. But the most interesting part of the conference was informal discussion with on-the-ground assisters who are making a difference in people’s lives despite the challenges.